JOHNtos Frequently Asked Questions (FAQ)

About JOHNtos

What is JOHNtos?

JOHNtos is a global, faith-based Christian marketplace and social platform built on biblical values. It brings commerce, community, content, connection, giving, earning opportunities, and purpose together in one place.

Users can shop, sell products, offer services, promote businesses and organizations, watch Christian content, connect through the Socialize Network, build meaningful relationships through the Singles Network, donate, volunteer, participate in Affiliate opportunities, and more.

Is JOHNtos only for Christians?

No. Christians and non-Christians are welcome. However, JOHNtos is intentionally Christian and family-oriented. Everyone using the Platform must respect its biblical values, Christian community standards, and Terms and Conditions.

Users should expect to encounter Christian, biblical, faith-based, and Christ-centered content throughout JOHNtos.

What makes JOHNtos different?

JOHNtos combines several experiences in one faith-centered Platform:

Marketplace • Services • Socialize Network • Singles Network • Christian Videos • Giving • Volunteering • Affiliate Earnings • Advertising • Partnerships

The goal is to provide a more positive, family-friendly digital environment centered around faith, purpose, community, and opportunity.

Marketplace

Who can sell on JOHNtos?

Users who purchase an eligible Vendor subscription can create a store and sell products, offer services, promote businesses and organizations, provide physical donations, advertise, and reach customers locally and globally.

Does JOHNtos guarantee that Vendors will make sales?

No. JOHNtos does not guarantee sales, customers, leads, revenue, profits, traffic, advertising results, or return on investment (ROI).

JOHNtos provides the Platform and opportunities, but results depend on many factors outside JOHNtos's control.

Who is responsible for products and services sold on JOHNtos?

Unless JOHNtos specifically identifies itself as the seller, transactions are between the buyer and the independent Seller or service provider.

Sellers are responsible for their products, services, descriptions, pricing, fulfillment, customer service, and applicable policies.

Who sets shipping prices?

Each Seller sets their own shipping methods, destinations, and shipping rates.

JOHNtos is not a shipping carrier and does not guarantee delivery times or carrier performance.

Who determines product returns and refunds?

Each independent Seller establishes their own cancellation, return, exchange, and refund policies, subject to applicable law and JOHNtos requirements.

Buyers should review the Seller's policy before completing a purchase.

Are taxes and fees added to purchases?

Where applicable, taxes, fees, shipping charges, and other transaction costs may be added to or displayed with the listing and/or during checkout.

JOHNtos may collect and remit taxes when legally required to do so.

What products and services are prohibited?

JOHNtos does not allow products, services, advertisements, or promotions that are illegal or inconsistent with its Christian and family-friendly standards.

This includes, among other prohibited categories, alcohol, tobacco, smoking and vaping products, illegal drugs, pornography, sexually explicit products or services, counterfeit or stolen goods, fraudulent offerings, and products or services intended to facilitate unlawful activity.

Subscriptions & Payments

What is JOHNtos's subscription refund policy?

For subscriptions purchased directly from JOHNtos, refund requests generally must be submitted within 30 calendar days of the applicable subscription payment.

After 30 days, subscription payments are generally non-refundable unless otherwise required by law or specifically stated by JOHNtos.

Does JOHNtos store my credit or debit card information?

JOHNtos does not store customers' full credit or debit card numbers.

Purchase payment information is processed and stored by the applicable third-party payment processor.

Why does JOHNtos collect banking information from some users?

Sellers, Affiliates, or other eligible users who need to receive payments may provide JOHNtos with banking or payout information such as a bank account number and routing number.

This information is used to issue applicable payouts and is handled according to the JOHNtos Privacy Policy.

Seller & Affiliate Payments

When can Sellers and Affiliates request a payout?

Eligible Sellers and Affiliate users may request payment beginning 60 days after their first qualifying transaction, subject to verification and applicable payout requirements.

Refunds, chargebacks, payment reversals, disputes, fraud investigations, or other circumstances may delay or affect a payout.

Who is responsible for taxes on Seller or Affiliate earnings?

Sellers and Affiliate users are responsible for determining, reporting, filing, and paying their own applicable taxes on their income or earnings.

JOHNtos may collect, report, or provide tax documentation where legally required.

Affiliate Program

Can I earn money by referring people to JOHNtos?

Yes. Eligible users may participate in the JOHNtos Affiliate Program and earn 30% commission on qualifying subscription and partnership referrals, subject to applicable Affiliate Program terms.

Does joining the Affiliate Program guarantee income?

No. JOHNtos does not guarantee referrals, commissions, earnings, income, or ROI.

Affiliate earnings depend on qualifying referrals and compliance with the applicable program requirements.

Singles Network

What is the JOHNtos Singles Network?

The JOHNtos Singles Network is a faith-centered space for genuine adults seeking meaningful connections while pursuing a deeper relationship with Jesus Christ first and foremost.

Do I have to be Christian to join the Singles Network?

No. Non-Christians are welcome, but they must respect JOHNtos's Christian rules and biblical values and understand that they will encounter Christian and Christ-centered content.

Members should be genuine about their intentions and open to spiritual growth and learning about Christ.

How old must I be to use the Singles Network?

The Singles Network is strictly for adults age 18 and older.

Do I have to pay separately for likes, messages, pictures, or boosts?

No. Eligible Singles subscribers pay one price for 1 full year of Singles Access and do not pay separate charges for available likes, messages, pictures, profile browsing, or similar connection features.

No pay-per-like. No pay-per-message. No hidden charges for ordinary Singles connection features.

Does JOHNtos guarantee that I will find someone?

No. JOHNtos does not guarantee a date, match, relationship, romantic partner, spouse, marriage, compatibility, or any other relationship outcome.

JOHNtos provides the opportunity to connect; relationships depend on the individuals involved.

Socialize Network

What is the JOHNtos Socialize Network?

The Socialize Network is JOHNtos's Christian and family-oriented social community where users can connect, share positive content, interact, create communities, support ministries, and encourage one another.

Who can use the Socialize Network?

The Socialize Network is available to all registered JOHNtos users without a separate Socialize subscription fee.

Can non-Christians participate in Socialize?

Yes. Non-Christians are welcome, but everyone must follow JOHNtos's Christian and family-friendly rules.

Users should expect Christian, biblical, and Christ-centered content and should participate genuinely and respectfully while being open to learning about and growing in Christ.

Videos

What type of videos are available on JOHNtos?

JOHNtos offers uplifting, Christian, faith-based, educational, inspirational, and family-oriented video content designed to encourage faith, spiritual growth, integrity, and wholesome living.

Giving & Donations

How does giving work on JOHNtos?

JOHNtos provides opportunities to give financially, provide physical donations, volunteer, and support churches, ministries, charities, organizations, communities, and people in need.

Giving opportunities may include Outreach, Organization, and Nurture initiatives.

What are Outreach, Organization, and Nurture?

Outreach includes missions, evangelism, humanitarian assistance, disaster assistance, community service, and helping people in need.

Organization includes support for churches, ministries, nonprofits, charities, and community organizations.

Nurture includes support for families, youth, education, mentoring, wellness, entrepreneurship, skills development, and spiritual growth.

Does JOHNtos give part of subscriptions to churches or charities?

JOHNtos may designate a percentage of qualifying subscription revenue to the subscriber's selected church or charity, subject to program requirements.

What happens if I don't select a church or charity?

If no eligible church or charity is selected, the applicable percentage will automatically be allocated to the JOHNtos General Donation Pool to support qualifying churches, charities, ministries, communities, and eligible giving initiatives.

Community Standards & Safety

What kind of behavior is expected on JOHNtos?

Users are expected to communicate and conduct themselves with honesty, kindness, dignity, respect, and integrity.

JOHNtos does not permit harassment, threats, bullying, discrimination, prejudice, scams, fraud, sexually explicit content, exploitation, illegal activity, or other conduct inconsistent with its Christian and family-friendly standards.

Can JOHNtos terminate accounts that violate its rules?

Yes. JOHNtos may restrict, suspend, or permanently terminate accounts for serious or repeated violations of its Terms, community standards, Christian and family-friendly values, fraud or criminal intent, discriminatory behavior, prohibited products or services, or conduct that threatens users or the Platform.

Where permitted by applicable law, users terminated for serious violations may not be entitled to a refund of JOHNtos fees.

Does JOHNtos discriminate against users?

JOHNtos expects users to treat one another respectfully and does not permit discriminatory or prejudicial conduct based on race, ethnicity, nationality, sex, background, disability, age, religion, or other characteristics protected by applicable law.

Communications Outside JOHNtos

Is JOHNtos responsible if users communicate outside the Platform?

No. If users voluntarily move conversations, meetings, payments, relationships, or transactions to phone, text, WhatsApp, email, social media, another app, direct bank transfer, cash, or in-person meetings, they do so at their own discretion and risk.

JOHNtos is separate from and is not a party to interactions users voluntarily conduct outside the Platform.

Serious off-platform misconduct may still result in JOHNtos taking action against an account when it presents a safety, fraud, criminal, or serious policy concern.

Sabbath

What happens on JOHNtos during the Sabbath?

In recognition of the biblical Sabbath, JOHNtos pauses commercial and other business-related functionality from Friday at 6:00 PM until Saturday at 6:00 PM.

During this time:

Videos and Donations remain available.

Marketplace, Socialize Network, Singles Network, advertising, and other business-related functionality may be unavailable or restricted.

Accessing JOHNtos

Where can I use JOHNtos?

JOHNtos can be accessed through www.johntos.com and its mobile applications available through the Apple App Store and Google Play Store.

Is JOHNtos available globally?

Yes. JOHNtos is designed to serve a global community, although specific services, transactions, products, shipping options, or features may vary depending on location and applicable laws.