Terms & Conditions

Effective / Last Updated: August 8, 2026

Agreement Between User and JOHNtos

Welcome to JOHNtos.

These Terms and Conditions ("Terms”) constitute a legally binding agreement between HLewis Enterprise LLC, doing business as JOHNtos ("JOHNtos,” "Company,” "we,” "us,” or "our”), and each person or entity that accesses, registers for, subscribes to, purchases from, sells through, advertises through, communicates through, or otherwise uses JOHNtos ("User,” "Member,” "you,” or "your”).

These Terms apply to www.johntos.com, the JOHNtos mobile applications, Marketplace, Social Network, Singles Network, video services, donations, volunteer opportunities, Affiliate Program, advertising services, partnership programs, and all other related JOHNtos services, collectively referred to as the "Platform.”

By accessing or using JOHNtos, creating an account, purchasing a subscription, making a purchase, becoming a Seller, Vendor, Affiliate, Partner, or selecting "I Accept,” you acknowledge that you have read, understood, and agreed to these Terms and all applicable JOHNtos policies.

If you do not agree to these Terms, you should not use the Platform.

1. About JOHNtos

JOHNtos is a global, faith-based Christian marketplace and social platform built on biblical values, bringing commerce, community, content, connection, giving, earning opportunities, and purpose together in one place.

Through the Platform, eligible Users may be able to:

Buy and sell products;
Offer and request services;
Promote businesses and organizations;
Advertise products, services, businesses, and organizations;
Provide or receive physical donations;
Participate in the Social Network;
Participate in the Singles Network;
Watch uplifting Christian and family-oriented content;
Create or participate in communities, groups, and ministries;
Donate, volunteer, and support causes;
Participate in Affiliate opportunities;
Participate in partnership programs; and
Access other services made available by JOHNtos.

JOHNtos is intentionally designed to maintain a positive, Christian and family-oriented environment reflecting biblical principles.

2. Christian and Family-Friendly Standards

All Users agree to respect the Christian and family-oriented purpose of JOHNtos.

All products, services, advertisements, promotions, listings, photographs, videos, profiles, posts, reviews, comments, messages, communications, communities, ministries, and other User-generated content must be reasonably consistent with JOHNtos’s Christian, family-friendly, respectful, and lawful standards.

Users may not use JOHNtos to create, publish, sell, advertise, promote, distribute, communicate, request, or otherwise facilitate content, products, services, or conduct that JOHNtos reasonably determines to be:

Illegal or intended to facilitate unlawful conduct;
Fraudulent, deceptive, misleading, or intentionally false;
Pornographic, sexually explicit, obscene, or indecent;
Abusive, threatening, bullying, harassing, stalking, hateful, or exploitative;
Discriminatory or prejudicial;
Harmful or exploitative toward children or vulnerable persons;
Intended to scam, manipulate, financially exploit, or deceive another person;
Infringing upon another person’s intellectual-property, privacy, publicity, or other legal rights;
Contrary to JOHNtos’s Christian and family-friendly standards; or
Otherwise prohibited under these Terms, JOHNtos policies, or applicable law.

JOHNtos may reject, restrict, remove, or disable content, products, services, accounts, communications, or promotions that violate these standards.

JOHNtos’s Christian orientation does not mean that JOHNtos endorses every opinion, statement, ministry, organization, User, Vendor, product, or service available through the Platform.

3. Respect and Non-Discrimination

JOHNtos seeks to maintain an environment in which Users treat one another with dignity and respect.

Users may not discriminate against, harass, demean, threaten, intimidate, or mistreat another User based on characteristics including:

Race;
Color;
Ethnicity;
National origin or ancestry;
Sex;
Gender;
Age;
Disability;
Religion;
Family or marital status;
Social or economic background;
Personal background;
Veteran status; or
Any other characteristic protected by applicable law.

Differences in beliefs, backgrounds, opinions, cultures, or experiences do not justify harassment, prejudice, intimidation, threats, humiliation, or abusive conduct.

JOHNtos may restrict, suspend, or permanently terminate Users who engage in discriminatory, prejudicial, hateful, threatening, or abusive behavior.

4. Privacy

Your use of JOHNtos is subject to the JOHNtos Privacy Policy, which explains how personal information may be collected, used, stored, disclosed, and protected.

By using the Platform, you acknowledge the privacy practices described in the Privacy Policy.

5. Electronic Communications

By using JOHNtos and providing electronic contact information, you consent to receive electronic communications from JOHNtos where permitted by law.

Communications may include:

Account notices;
Transaction confirmations;
Subscription information;
Payment and payout information;
Security notifications;
Customer-service communications;
Policy updates;
Platform updates; and
Other communications relating to your use of JOHNtos.

You may opt out of eligible marketing communications as described in the JOHNtos Privacy Policy.

6. Accounts and Registration

Certain features require a registered account.

Users agree to:

Provide accurate and truthful information;
Keep account information reasonably current;
Maintain the confidentiality of passwords and account credentials;
Prevent unauthorized use of their accounts; and
Notify JOHNtos of suspected unauthorized access.

Users may not:

Impersonate another person or organization;
Create fake or misleading profiles;
Knowingly provide false information;
Misrepresent their identity, business, products, services, qualifications, affiliations, or intentions;
Sell or transfer an account without authorization;
Use another person’s account without permission; or
Create another account to circumvent a suspension or termination.

JOHNtos may require identity, business, account, payment, payout, or other verification before providing access to certain Platform features.

Verification by JOHNtos is not a guarantee of a User’s identity, character, intentions, background, financial condition, qualifications, products, services, or future conduct.

Unless expressly stated otherwise, JOHNtos verification does not constitute a comprehensive background or criminal-record investigation.

7. Age Requirements

JOHNtos does not knowingly collect personal information online from children under 13 years of age without verifiable parental consent where required by law.

Users under 18 may use general JOHNtos services only with the permission and supervision of a parent or legal guardian where required.

The JOHNtos Singles Network is strictly for persons age 18 and older.

By registering for or using the Singles Network, a User represents that they are at least 18 years old.

MARKETPLACE TERMS

8. Vendor Marketplace

Paid Vendor subscribers may sell products, offer services, promote businesses and organizations, provide physical donations, advertise, and reach customers locally and globally, subject to these Terms and JOHNtos policies.

Vendors are independent Sellers and remain responsible for their businesses, listings, products, services, and transactions.

Each Seller is responsible for accurately describing:

Products and services;
Prices;
Availability;
Product condition;
Delivery expectations;
Shipping options;
Shipping rates;
Applicable Seller fees;
Cancellation policies;
Return and exchange policies;
Refund policies;
Warranties;
Material limitations; and
Any other significant conditions applicable to the transaction.

Unless JOHNtos expressly identifies itself as the Seller or service provider, JOHNtos provides the Platform through which buyers and independent Sellers connect and is not the Seller, manufacturer, producer, employer, agent, or service provider of the independent Vendor.

9. Transactions Are Between Buyers and Sellers

Unless expressly stated otherwise, the purchase of a Vendor’s product or service is a transaction between the buyer and that Seller.

The Seller is responsible for fulfilling the applicable order or service.

The buyer is responsible for providing accurate information, reviewing the Seller’s terms, and making the required payment.

JOHNtos may facilitate technology, payments, communications, transaction records, tax calculation or collection where legally required, and other Platform functions without becoming the Seller or service provider.

10. Product Pricing, Taxes and Fees

Sellers must accurately provide the base price and known charges applicable to their products and services.

Applicable taxes, fees, shipping costs, and other transaction charges will be displayed or added to the applicable product/service listing or during checkout, as appropriate.

Certain taxes and charges may depend upon factors such as:

Buyer location;
Shipping destination;
Type of product or service;
Order amount; or
Applicable law.

As a result, some charges may not be calculated until checkout.

JOHNtos may calculate, collect, report, or remit sales, use, marketplace, or other transaction taxes where JOHNtos is legally obligated to do so.

Sellers remain responsible for taxes and obligations that JOHNtos is not legally required to collect or remit.

11. Seller Shipping and Shipping Rates

Each Seller determines its own shipping methods, shipping destinations, shipping options, handling charges, and shipping rates, subject to JOHNtos policies and applicable law.

Sellers are responsible for:

Providing accurate shipping information;
Clearly disclosing applicable shipping costs;
Properly packaging products;
Fulfilling orders within the timeframe represented to the buyer;
Providing tracking or delivery information where applicable;
Addressing lost, damaged, delayed, or incorrect shipments in accordance with their policies and applicable law; and
Complying with applicable domestic and international shipping, customs, import, and export requirements.

Online sellers should make shipping representations they can reasonably meet; federal rules can apply to promised shipment times and delayed merchandise.

JOHNtos is not a shipping carrier and does not guarantee carrier performance, delivery times, or delivery results.

12. Seller Cancellation, Return and Refund Policies

Independent Sellers establish their own cancellation, return, exchange, and refund policies, subject to applicable law and any minimum standards established by JOHNtos.

Sellers are responsible for clearly communicating their policies to buyers.

Buyers should review a Seller’s applicable policies before completing a transaction.

JOHNtos is not responsible for determining the legal merits of an ordinary Seller/buyer cancellation, return, or refund dispute.

JOHNtos may nevertheless take Platform-level action against a Seller that:

Engages in fraud;
Repeatedly fails to fulfill legitimate orders;
Fails to comply with Platform requirements;
Misrepresents its policies; or
Otherwise violates these Terms.

13. Prohibited Products and Services

JOHNtos does not permit the sale, promotion, advertisement, solicitation, or distribution of illegal or prohibited products or services.

Prohibited products, services, and activities include, without limitation:

Anything deemed illegal under applicable law;
Alcoholic beverages;
Tobacco products;
Cigarettes;
Cigars;
Smoking products;
Vaping products or related products;
Illegal or prohibited drugs;
Pornographic material;
Sexually explicit products;
Sexually explicit services;
Sexual entertainment or services;
Obscene or indecent materials;
Counterfeit merchandise;
Stolen goods;
Fraudulent products or services;
Products or services intended to facilitate criminal activity;
Products or services that violate intellectual-property rights;
Fraudulent investment or money-making schemes;
Products, services, or content that exploit children or vulnerable individuals; and
Other items or services JOHNtos reasonably determines violate law or JOHNtos’s Christian and family-oriented standards.

JOHNtos may immediately remove prohibited products, services, advertisements, or accounts.

JOHNtos is not responsible for lost or anticipated sales, profits, commissions, customers, leads, or other opportunities resulting from the removal of a prohibited listing.

14. Seller Verification

Sellers must provide truthful and accurate identification, contact, business, payment, and other information reasonably requested by JOHNtos.

JOHNtos may request additional information or verification where necessary to protect Users, comply with law, prevent fraud, or operate the Marketplace.

Applicable federal law may impose additional verification and disclosure obligations on covered online marketplaces for certain high-volume third-party sellers.

Failure to provide legally or reasonably required information may result in restriction or suspension of selling privileges.

SUBSCRIPTIONS, PAYMENTS AND EARNINGS

15. JOHNtos Subscription Cancellation and Refund Policy

This section applies to subscriptions and similar services sold directly by JOHNtos and does not govern independent Seller transactions.

Users may cancel a JOHNtos subscription according to the cancellation options made available through JOHNtos.

Refund requests for JOHNtos subscription payments must be submitted within 30 calendar days of the applicable subscription payment.

Unless otherwise required by applicable law or expressly stated in a particular offer:

Eligible refund requests submitted within 30 calendar days may qualify for a refund; and
Subscription payments become non-refundable after the 30-day period.

Cancellation after the applicable 30-day period may prevent a future renewal but will not ordinarily result in a refund of the existing subscription payment.

Subscriptions purchased through Apple, Google, or another third-party billing provider may also be subject to the applicable provider’s cancellation and refund procedures.

Where an applicable subscription automatically renews, JOHNtos will provide disclosures or notices required by applicable law. Florida, for example, regulates qualifying automatic-renewal provisions in certain service contracts.

16. Payment Processing

Customer credit card, debit card, and other purchase-payment information may be processed and stored by independent third-party payment processors.

JOHNtos does not store customers’ full credit or debit card numbers.

JOHNtos may retain limited transaction information reasonably necessary for:

Orders;
Subscriptions;
Customer service;
Refunds;
Accounting;
Fraud prevention;
Disputes; and
Legal compliance.

Third-party payment processors may have their own terms and privacy policies.

17. Seller and Affiliate Payouts

Eligible Sellers and Affiliate Users may receive proceeds or commissions through JOHNtos.

Users wishing to receive payments may be required to provide:

Bank name;
Account-holder information;
Bank account number;
Routing number; and
Other payout information reasonably required to issue payment.

Sellers and Affiliate Users become eligible to request payments beginning 60 days after their first qualifying transaction, subject to applicable payout requirements and verification.

Being eligible to request payment does not mean that disputed, refunded, reversed, fraudulent, or otherwise ineligible transactions must be paid.

Payments may be delayed, reduced, reserved, offset, or withheld where reasonably necessary because of:

Refunds;
Chargebacks;
Payment reversals;
Fraud investigations;
Disputed transactions;
Incomplete or inaccurate banking information;
Account-verification requirements;
Suspected violations of these Terms;
Amounts lawfully owed to JOHNtos;
Legal or regulatory requirements; or
Other circumstances reasonably affecting entitlement to the funds.

Transactions must be completed and applicable funds cleared before payout.

18. Seller and Affiliate Taxes

Sellers and Affiliate Users are responsible for determining, reporting, filing, and paying their own applicable income, business, self-employment, and other taxes resulting from their activities or earnings through JOHNtos.

Users are responsible for maintaining appropriate records and complying with tax laws applicable to them.

JOHNtos may:

Collect and remit transaction taxes where legally required;
Request tax information;
Issue or file applicable tax documentation; or
Report payments when required by law.

The fact that JOHNtos collects a particular tax or provides a tax form does not eliminate a User’s independent tax responsibilities.

JOHNtos does not provide tax advice.

Users should consult their own qualified tax professional where necessary.

GIVING, AFFILIATES AND PARTNERSHIPS

19. Church or Charity Percentage Giving

JOHNtos may designate a percentage of qualifying subscription revenue to a church or charity selected by the applicable subscriber, subject to JOHNtos program requirements.

Subscribers may be given an opportunity to select an eligible church or charity.

If the subscriber does not select a church or charity, the applicable percentage will automatically be allocated to the JOHNtos General Donation Pool.

The JOHNtos General Donation Pool may be used or distributed to support qualifying:

Churches;
Ministries;
Charities;
Nonprofit organizations;
Communities;
Outreach initiatives;
Organization initiatives;
Nurture initiatives; or
Other causes consistent with the JOHNtos mission.

A subscriber does not acquire an ownership interest in the designated funds or the JOHNtos General Donation Pool.

Unless expressly stated otherwise, the JOHNtos allocation of a percentage of subscription revenue should not be considered a personal charitable donation made directly by the subscriber for tax-deduction purposes.

JOHNtos does not guarantee that a particular organization or cause will receive any particular amount.

20. Donations and Volunteer Opportunities

JOHNtos may provide opportunities for Users to donate, provide physical donations, volunteer, contribute expertise, or support charitable and community programs.

These may include:

Outreach – Missions, humanitarian assistance, evangelism, community service, disaster assistance, and helping people in need.

Organization – Supporting churches, ministries, nonprofits, and community organizations.

Nurture – Supporting families, youth, education, mentoring, entrepreneurship, wellness, skills development, and spiritual growth.

Unless expressly stated otherwise, JOHNtos does not guarantee:

Tax deductibility;
A particular charitable impact;
Program success;
A particular outcome; or
How an independent organization ultimately uses resources provided directly to it.

21. Affiliate Program

Eligible Users may participate in the JOHNtos Affiliate Program according to applicable Affiliate Program requirements.

Qualifying transactions, commission rates, verification, payouts, exclusions, and other requirements may be established in separate Affiliate Program terms.

Affiliate Users may not:

Misrepresent JOHNtos;
Guarantee earnings;
Make deceptive income claims;
Engage in spam;
Create fictitious referrals;
Manipulate transactions;
Engage in unauthorized self-referrals;
Create fake accounts;
Use misleading advertisements; or
Engage in fraud.

JOHNtos does not guarantee Affiliate earnings, referrals, commissions, income, or return on effort.

22. Partnerships

JOHNtos may establish commercial, charitable, promotional, strategic, or community relationships with businesses and organizations.

Partnerships may be governed by separate written agreements.

The use of words such as "Partner,” "Affiliate,” "Vendor,” "Seller,” or "Member” as Platform designations does not by itself create a legal partnership, employment, agency, joint venture, franchise, or fiduciary relationship with JOHNtos.

SOCIAL, SINGLES AND COMMUNICATIONS

23. Singles Network

Eligible paid subscribers may use the JOHNtos Singles Network to communicate with other adults seeking meaningful, Christ-centered connections.

Users are responsible for exercising caution and reasonable judgment when interacting with other Users.

JOHNtos does not guarantee:

Another User’s identity;
The truthfulness of a profile;
Relationship status;
Character;
Intentions;
Background;
Compatibility;
Personal safety;
A date;
A match;
Finding a partner;
Finding a spouse;
A relationship;
Marriage; or
Any other romantic or personal outcome.

JOHNtos specifically makes no guarantee that any Singles subscriber will find a partner, relationship, spouse, or marriage through the Platform.

Verification does not constitute a guarantee of safety or a comprehensive background investigation.

Users should exercise particular caution before:

Meeting someone in person;
Sending money;
Providing banking information;
Providing passwords or verification codes;
Sharing sensitive personal information;
Traveling to meet another User; or
Entering into personal, financial, or contractual arrangements.

24. Social Network

JOHNtos may provide a Social Network, including functionality that may be described as Social or Socialize, through which Users may participate in:

Communities;
Groups;
Ministries;
Profiles;
Posts;
Comments;
Messaging;
Discussions; and
Other social features.

Users remain responsible for their own communications and interactions.

Users may not use Social Network features to harass, threaten, defame, stalk, impersonate, scam, exploit, manipulate, or unlawfully collect information about another User.

25. Communication Services

JOHNtos may provide messaging, chat, reviews, comments, forums, groups, communities, or similar communication services.

Users may not use these features to:

Send spam;
Send unauthorized bulk communications;
Operate pyramid schemes;
Spread malware;
Harvest personal information without authorization;
Falsely impersonate others;
Engage in harassment or threats;
Promote illegal products or services;
Manipulate ratings or reviews;
Conduct fraudulent transactions; or
Circumvent Platform security or restrictions.

JOHNtos is not obligated to monitor every communication.

However, JOHNtos may review, preserve, restrict, or remove communications when reasonably necessary for:

Platform safety;
Fraud prevention;
Policy enforcement;
Security;
Legal compliance; or
Protection of Users.

26. Communications and Interactions Outside JOHNtos

JOHNtos provides tools for Users to communicate and interact through the Platform.

However, Users may voluntarily choose to continue a conversation, relationship, transaction, or other interaction through an outside channel.

JOHNtos is separate from and is not a party to communications, meetings, payments, agreements, relationships, transactions, or other interactions that Users voluntarily choose to conduct outside of the JOHNtos Platform.

Outside channels may include:

Telephone calls;
Text messages;
WhatsApp;
Email;
Social media;
Other websites;
Other applications;
Video calls;
Direct bank transfers;
Cash payments; or
In-person meetings.

Users who choose to communicate or transact outside JOHNtos do so at their own discretion and risk.

To the maximum extent permitted by law, JOHNtos is not responsible for:

Statements made outside the Platform;
Off-Platform promises or representations;
Private agreements made outside JOHNtos;
Money transferred directly to another User;
Off-Platform products or services;
Business arrangements made outside JOHNtos;
Personal or romantic relationships;
In-person meetings;
Fraud occurring outside the Platform;
Harassment or threats occurring outside the Platform; or
Losses arising from a User’s decision to bypass JOHNtos systems.

JOHNtos generally cannot monitor, verify, authenticate, control, or preserve outside communications.

Users should not provide another User with passwords, security codes, unnecessary banking information, or other highly sensitive information merely because the parties first connected through JOHNtos.

A User may not move a transaction or communication outside JOHNtos for the purpose of intentionally avoiding JOHNtos fees, Platform protections, account restrictions, security measures, or other legitimate Platform requirements.

If credible off-Platform conduct is reported to JOHNtos and reasonably demonstrates that a User presents a safety, fraud, criminal, or serious policy risk, JOHNtos may still restrict or terminate that User’s access to JOHNtos.

CONTENT AND INTELLECTUAL PROPERTY

27. User-Generated Content

"User Content” may include:

Profiles;
Photographs;
Videos;
Product listings;
Service listings;
Reviews;
Comments;
Posts;
Messages;
Business information;
Advertisements; and
Other information submitted through JOHNtos.

Users retain ownership of their original User Content.

By submitting User Content, you grant JOHNtos a nonexclusive, worldwide, royalty-free license to host, store, reproduce, display, distribute, format, technically adapt, and otherwise use the content as reasonably necessary to:

Operate the Platform;
Provide requested services;
Display the content;
Secure and maintain JOHNtos;
Improve Platform functionality; and
Promote JOHNtos or content made public through the Platform where reasonably appropriate.

Users represent that they own or possess the rights necessary to submit their content.

Users may not submit content that violates another party’s copyright, trademark, privacy, publicity, or other rights.

28. JOHNtos Intellectual Property

Except for User Content and third-party content, JOHNtos branding, trademarks, logos, designs, software, graphics, layouts, text, and proprietary materials are owned by or licensed to JOHNtos.

Users receive a limited, nonexclusive, nontransferable, revocable right to access and use the Platform for authorized purposes.

Without authorization, Users may not:

Copy or commercially exploit JOHNtos proprietary content;
Reverse engineer Platform software except where legally permitted;
Remove ownership notices;
Misrepresent a relationship with JOHNtos;
Misuse JOHNtos branding; or
Violate JOHNtos intellectual-property rights.

29. Advertising and Promotions

Eligible Users, Vendors, businesses, organizations, or Partners may be able to purchase or display advertising or promotions through JOHNtos.

Advertisers are responsible for ensuring that their promotions are:

Accurate;
Lawful;
Truthful;
Not misleading; and
Consistent with JOHNtos’s Christian and family-oriented standards.

Purchasing advertising from JOHNtos does not guarantee impressions, clicks, views, leads, inquiries, customers, sales, revenue, profits, or ROI unless JOHNtos expressly agrees in writing to a specific guaranteed deliverable.

SAFETY, FRAUD AND ENFORCEMENT

30. Fraud, Criminal Conduct and Malicious Intent

JOHNtos has zero tolerance for use of the Platform for fraud, scams, criminal activity, financial exploitation, predatory behavior, or intentional harm.

Prohibited conduct includes:

Fraudulent listings;
Fake products or services;
Fake identities;
Identity theft;
Romance scams;
Payment scams;
Investment scams;
Fraudulent Affiliate activity;
Fake referrals;
Chargeback fraud;
Fake reviews;
Counterfeit goods;
Requests for money based on deceptive representations;
Attempts to obtain passwords or security codes;
Extortion;
Blackmail;
Coercion;
Threats; and
Use of JOHNtos to plan or facilitate unlawful conduct.

JOHNtos may immediately restrict accounts, transactions, communications, listings, or payouts while credible allegations of serious misconduct are investigated.

JOHNtos may preserve relevant records and cooperate with payment processors, courts, regulators, or law-enforcement authorities where permitted or required by law.

31. Account Suspension and Termination

JOHNtos may restrict, suspend, or permanently terminate an account if JOHNtos reasonably determines that a User has:

Violated these Terms;
Violated another JOHNtos policy;
Acted contrary to JOHNtos’s Christian or family-friendly values;
Repeatedly disregarded Platform standards;
Engaged in discrimination or prejudice;
Harassed, threatened, bullied, stalked, or abused another User;
Engaged in fraudulent or deceptive conduct;
Demonstrated criminal or fraudulent intent in connection with use of the Platform;
Used JOHNtos to facilitate unlawful activity;
Sold or promoted prohibited products or services;
Exploited or endangered another User;
Manipulated transactions, Affiliate referrals, commissions, reviews, or ratings;
Submitted false information;
Created fake or deceptive accounts;
Attempted to bypass a suspension or termination;
Created a material security, legal, financial, or safety risk; or
Otherwise seriously or repeatedly misused JOHNtos.

A User whose account is terminated for violation of these Terms may be denied a refund of JOHNtos subscription, advertising, membership, or other Platform fees to the maximum extent permitted by applicable law.

This does not permit JOHNtos to retain funds that applicable law requires to be returned.

Legitimately earned Vendor proceeds or Affiliate amounts may remain payable where appropriate but may be subject to refunds, chargebacks, reversals, disputes, fraud investigations, offsets, legal requirements, or other applicable payout conditions.

JOHNtos may act without advance warning where immediate action is reasonably necessary to protect Users, JOHNtos, payment systems, or the public.

32. Reporting Misconduct

Users are encouraged to promptly report suspected:

Fraud;
Scams;
Harassment;
Threats;
Discrimination;
Prohibited products;
Fake accounts;
Illegal activity;
Abuse;
Exploitation; or
Serious violations of these Terms.

JOHNtos may investigate reports but does not guarantee a particular investigation, outcome, response time, or enforcement action.

False or intentionally malicious reports may themselves constitute a violation of these Terms.

USER DISPUTES

33. Disputes Between Buyers and Sellers

Buyers and Sellers are responsible for attempting to resolve ordinary transaction disputes directly with each other.

JOHNtos may provide:

Communication tools;
Transaction records;
Reporting mechanisms; or
Reasonable Platform assistance.

However, JOHNtos is not required to serve as a mediator, attorney, judge, arbitrator, collection agency, or legal representative between a buyer and Seller.

A JOHNtos decision to remove content, suspend an account, restrict a payout, or take another Platform action does not constitute a judicial determination of either party’s legal rights.

34. Legal Matters Between Users

JOHNtos will not adjudicate, represent a party in, or assume responsibility for legal disputes between independent Users.

This includes disputes involving:

Buyers and Sellers;
Customers and Vendors;
Service providers and customers;
Singles Network Users;
Social Network or Socialize Users;
Members of communities or groups;
Affiliates;
Partners; and
Other independent Users.

Users are responsible for obtaining their own legal advice and pursuing their own remedies.

JOHNtos is not a law firm and does not provide legal representation to Users.

Nothing in this section prevents JOHNtos from:

Enforcing these Terms;
Removing content;
Suspending or terminating accounts;
Restricting Platform access;
Holding payouts where legally permissible;
Preserving records;
Responding to subpoenas or court orders;
Reporting suspected crimes;
Cooperating with law enforcement; or
Acting to protect JOHNtos or its Users.

NO GUARANTEES

35. No Guarantee of Sales, Earnings, ROI or Other Results

JOHNtos DOES NOT GUARANTEE ANY FINANCIAL, BUSINESS, COMMERCIAL, SOCIAL, RELATIONSHIP, CHARITABLE, OR PERSONAL RESULT FROM USING THE PLATFORM.

Without limitation, JOHNtos does not guarantee:

Sales;
Orders;
Customers;
Leads;
Inquiries;
Store traffic;
Website traffic;
Views;
Impressions;
Business growth;
Revenue;
Profits;
Return on investment ("ROI”);
Recovery of subscription costs;
Recovery of advertising costs;
Vendor income;
Affiliate income;
Affiliate referrals;
Advertising performance;
Partnership opportunities;
Business partners;
Sponsors;
Investors;
Employment;
Donations;
Social engagement;
Community participation;
Finding a date;
Finding a match;
Finding a romantic partner;
Finding a spouse;
Marriage;
Compatibility; or
Any other specific result.

Any earnings examples, estimates, projections, testimonials, potential opportunities, marketing statements, or examples of results are illustrative only and are not guarantees of future performance.

Every User remains responsible for their own business, financial, purchasing, advertising, social, and relationship decisions.

THIRD PARTIES AND PLATFORM OPERATION

36. Third-Party Services

JOHNtos may interact with independent third parties including:

Payment processors;
Vendors;
Shipping providers;
Apple;
Google;
Hosting providers;
Content providers;
Service providers;
Charities;
Business partners; and
Other websites or applications.

Third parties may maintain separate terms and privacy policies.

JOHNtos does not control independent third parties and is not responsible for their independent acts, omissions, services, security practices, policies, or availability.

37. Video and Informational Content

JOHNtos may provide Christian, family-oriented, educational, inspirational, informational, or other video and written content from JOHNtos or independent providers.

Unless expressly stated otherwise, information available through JOHNtos is provided for general informational purposes and is not individualized:

Legal advice;
Medical advice;
Financial advice;
Tax advice;
Investment advice; or
Other professional advice.

Users should consult appropriate licensed professionals when necessary.

38. Sabbath Commitment

In recognition of the biblical Sabbath, JOHNtos pauses commercial and other business-related functionality from Friday at 6:00 PM until Saturday at 6:00 PM.

During this period, Videos and Donations remain available, while Marketplace, Social Network, Singles Network, advertising, and other business-related functions may be unavailable or restricted.

Users acknowledge and accept these scheduled limitations as part of JOHNtos.

39. Platform Availability

JOHNtos may temporarily limit or suspend certain features due to:

Maintenance;
Software updates;
Security issues;
Sabbath restrictions;
Technical failures;
Third-party outages;
Legal requirements;
Emergencies; or
Circumstances outside JOHNtos’s reasonable control.

JOHNtos does not guarantee uninterrupted, continuous, error-free, or universally available Platform access.

40. International Users

JOHNtos is operated by HLewis Enterprise LLC in the United States and may be accessed internationally.

Users are responsible for complying with applicable laws in their jurisdiction.

International Sellers remain responsible for applicable:

Import requirements;
Export requirements;
Customs documentation;
Product restrictions;
Licenses;
Taxes not collected by JOHNtos; and
Other legal requirements applicable to their activities.

Nothing in these Terms is intended to eliminate non-waivable rights provided under applicable law.

WARRANTIES AND LIABILITY

41. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JOHNtos AND THE PLATFORM ARE PROVIDED "AS IS” AND "AS AVAILABLE.”

JOHNtos does not warrant or guarantee:

Continuous availability;
Error-free operation;
Vendor performance;
Buyer performance;
Shipping performance;
User behavior;
Product quality;
Service quality;
Accuracy of every User statement;
Accuracy of every profile;
Transactions;
Relationships;
Sales;
Revenue;
Earnings;
ROI;
Affiliate performance;
Partnership results; or
Other particular outcomes.

Nothing in these Terms excludes warranties or legal rights that cannot lawfully be excluded.

42. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HLewis Enterprise LLC, JOHNtos, AND THEIR OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:

Use or inability to use JOHNtos;
Independent Seller conduct;
Buyer conduct;
User conduct;
Marketplace products or services;
User Content;
User-to-User communications;
Off-Platform communications;
Off-Platform transactions;
Social interactions;
Dating or relationship interactions;
Third-party services;
Shipping problems;
Loss of revenue;
Lost profits;
Lost opportunities;
Lack of sales;
Lack of ROI;
Lack of Affiliate earnings;
Failure to find customers;
Failure to find business partners;
Failure to find a romantic partner or spouse; or
Other circumstances caused by independent Users or third parties.

These limitations apply only to the extent permitted by law.

43. Indemnification

To the extent permitted by applicable law, Users agree to indemnify, defend, and hold harmless HLewis Enterprise LLC, JOHNtos, and their officers, employees, contractors, agents, affiliates, and representatives from claims, liabilities, damages, losses, penalties, costs, and reasonable legal expenses arising from or related to:

A User’s violation of these Terms;
A User’s violation of applicable law;
User Content;
Products or services offered by the User;
Shipping or fulfillment obligations;
Tax obligations;
Affiliate representations;
Fraudulent conduct;
Misleading statements;
Intellectual-property infringement;
Violation of another User’s rights; or
Misuse of JOHNtos.

JOHNtos may assume control of the defense of a matter subject to indemnification, and the User agrees to reasonably cooperate.

DISPUTES WITH JOHNtos

44. Informal Dispute Resolution

This section applies to disputes between a User and JOHNtos itself, not disputes between independent Users.

Before commencing formal arbitration or litigation, the User and JOHNtos agree to make a reasonable good-faith effort to resolve the dispute informally.

Notices may be submitted to:

support@johntos.com

This requirement does not prevent either party from seeking emergency relief where reasonably necessary.

45. Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

To the extent permitted by applicable law, disputes between a User and JOHNtos arising from these Terms or use of the Platform that cannot be resolved informally will be resolved through individual binding arbitration, except for:

Eligible small-claims matters;
Appropriate requests for temporary or emergency injunctive relief; or
Claims that applicable law does not permit to be arbitrated.

Consumer disputes submitted to the American Arbitration Association ("AAA”) will be administered under the applicable AAA Consumer Arbitration Rules. Business disputes may be subject to applicable AAA Commercial Arbitration Rules. AAA currently maintains separate consumer and commercial arbitration procedures.

The arbitration will be conducted by a neutral arbitrator in accordance with the applicable rules.

Nothing in this provision requires JOHNtos to arbitrate a dispute between two independent Users.

46. Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, A USER AND JOHNtos AGREE TO BRING CLAIMS AGAINST EACH OTHER ONLY IN THEIR INDIVIDUAL CAPACITIES AND NOT AS A PLAINTIFF OR MEMBER OF A PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

This provision applies only to the extent enforceable under applicable law.

47. Governing Law and Venue

Except where applicable law requires otherwise, these Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

For disputes with JOHNtos that are not subject to arbitration, the parties consent to appropriate state or federal courts located in or serving Seminole County, Florida, except where applicable law requires another jurisdiction or venue.

GENERAL TERMS

48. No Agency, Employment or Legal Partnership

Except where expressly established by a separate written agreement, use of JOHNtos does not create an:

Employment relationship;
Agency;
Joint venture;
Legal partnership;
Franchise;
Fiduciary relationship; or
Similar relationship

between JOHNtos and a User.

49. Severability

If any portion of these Terms is determined to be invalid, illegal, or unenforceable, that portion will be enforced to the greatest extent legally permissible or severed where appropriate.

The remaining provisions will continue in effect.

50. No Waiver

Failure by JOHNtos to enforce a provision on one occasion does not waive JOHNtos’s right to enforce the provision or another provision in the future.

51. Entire Agreement

These Terms, together with the JOHNtos Privacy Policy, Membership & Platform Use Agreement, and applicable program-specific agreements or policies, constitute the applicable agreement governing a User’s use of JOHNtos.

Separate or additional terms may apply to:

Vendors;
Affiliates;
Singles subscribers;
Advertisers;
Partners;
Donations;
Promotions; or
Other specialized programs.

If program-specific terms conflict with these general Terms regarding that particular program, the more specific terms will control to the extent of the conflict.

52. Changes to These Terms

JOHNtos may update these Terms as the Platform, services, policies, business practices, or legal requirements change.

Material changes may be communicated through:

The Platform;
Email;
An updated notice; or
Another reasonable method.

The Effective / Last Updated date identifies the current version.

Continued use of JOHNtos after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.

53. Language and Translations

JOHNtos may provide translations of these Terms for convenience.

To the extent permitted by applicable law, if there is any conflict or inconsistency between a translated version and the English version, the English version will govern.